"View my utility certificates" button takes you here:

If you're not authenticated to this website:

(i.e., if you're just starting to enroll, and don't have your authentication puzzle kit yet -- in which case you probably wouldn't have clicked that button)

Explanation

If you ARE authenticated to this website:

(i.e., you're coming back to add more utilities or upgrade your plan)

... it goes to the "utilities menu" page, which is here

Needs a more helpful message here